Shipping and return policies for Second To Sun
- Shipping Info
All parcels are prepared for shipment within a 16 days and are sent by Russian Post by registered shipment, as soon as the parcel is sent, I will send a tracking number by which you can track your parcel. Postage prices also cover fees and packaging costs.
PLEASE PAY ATTENTION to the fact that post services in RUSSIA and around the world work with some interruptions due to the situation with the COVID-19, so delivery may take longer than it expects (one, two or more months in worst case scenario). I will be glad to receive confirmation from you by email when you have received the parcel in your hands. Also please check your mail.
Although all of items arrive as planned, I can't be held responsible for items getting lost/delayed or damaged in the mail.
- Return Policy
Since I regularly and carefully pack and ship each shipment at least once a week, all your packages will immediately begin their journey. All other movements are independent of me and I cannot be held responsible for the rest of the stages of mail forwarding. In the case of a delay or loss I will not be able to process each money refound, so I ask you to take this with understanding. I am not an Internet thief, and like you, I am extremely interested in ensuring that my music and everything related to the activities of Second To Sun and other my projects reach you properly. But I'm not omnipotent.
Also, if your order is returned to me, you will not be entitled to a refund of your original postage/packaging payment. However, if you would like me to re-send it to another address then you can re-pay postage/packaging and I'll send your order back out.
If you have any questions regarding your order or require any further information feel free to get in touch with me via the contact form.
All the best,
Vladimir from Second To Sun